Frequently asked questions
Short answers about buying from Level Cars. Something missing? Just ask.
Buying a car
Where are you?
Level Cars is at Mount Cottage, Hollybush Lane, Denham, Uxbridge UB9 4HG, just off the M25 and M40. There is free parking on site, and the site is wheelchair accessible.
When are you open?
Monday to Saturday 9am to 6pm and Sunday 12pm to 4pm. We are also open on bank holidays and over Christmas.
Can I book a test drive?
Yes. Book online at cal.com/levelcars/test-drive and pick a time that suits you, or WhatsApp us on 07523 752007. Walk-ins are welcome too.
Do you charge admin fees?
No. There are no admin fees: the price you see is the price you pay.
How can I pay?
We accept bank transfer, debit and credit cards, contactless, Apple Pay, Google Pay and cash.
Can I reserve a car?
Yes. A refundable reservation deposit holds the car for you, and it is taken off your final invoice.
Our cars
What kind of cars do you sell?
Quality used cars, mostly premium automatics: petrol, diesel, hybrid, plug-in hybrid and fully electric (EV) cars.
Do you sell electric cars?
Yes. We sell used electric cars and we also source them to order. Tell us the make, model, range and budget you want, and we will find it for you.
Can you find a specific car for me?
Yes. Our car sourcing service finds the car you want, whatever the fuel type. WhatsApp us on 07523 752007 with what you are looking for.
How do you prepare your cars?
Before sale, every car is HPI checked, health checked, freshly serviced, given a new MOT and professionally valeted.
Do your cars come with a warranty?
Yes. Every car comes with warranty, and you can extend it with a nationwide extended warranty for extra peace of mind.
Part-exchange, delivery and contact
Do you take part-exchange?
Yes. Get an instant part-exchange quote online at www.levelcars.co.uk, confirmed after a quick inspection. Any make or model considered, including electric cars.
Do you deliver?
Yes, across the UK mainland for a fee. Choose delivery on a transporter or driven by a member of our team, and we will quote for both.
I am coming by train. Can you pick me up?
Yes. We can collect you from a nearby station. Let us know your arrival time on WhatsApp.
How do I contact you?
WhatsApp or call 07523 752007 (wa.me/447523752007), or email info@levelcars.co.uk. We also answer messages on Facebook and Instagram (@levelcars.uk).
Where can I read reviews?
On our Google profile. If you bought from us, we would love your review too: g.page/r/CUrg2pEw9QkjEBM/review